Refund and Returns Policy

At Hotel Paldan, we aim to provide a transparent and fair booking experience for all our guests. Please review our refund and cancellation terms carefully before making a reservation.

Booking Confirmation

All reservations are confirmed only after receipt of the required advance payment or full payment, as applicable. Guests will receive confirmation details via email or booking platform notification.

Cancellation & Refund Policy

• Cancellation policies may vary depending on the booking type, season, and offer selected.
• Free cancellation (if applicable) is allowed only within the specified time mentioned at the time of booking.
• Cancellations made after the allowed period may be subject to partial or full retention of booking amount.
• Refund processing timelines may vary depending on payment method and banking procedures.

No-Show Policy

If a guest does not check in on the scheduled arrival date without prior cancellation, the booking amount may be non-refundable.

Early Check-Out

In case of early departure after check-in, refunds (if any) will be subject to hotel policy and management approval.

Force Majeure

Hotel Paldan shall not be responsible for cancellations, delays, or refunds due to events beyond control, including natural disasters, weather conditions, travel restrictions, or government regulations.

Contact for Refund Queries

For any cancellation or refund-related queries, guests are encouraged to contact the hotel directly using the official contact details provided on the website.

By making a reservation with Hotel Paldan, guests agree to the terms of this Refund and Returns Policy.